Information and Service Portal for the City Administration of Ludwigshafen am Rhein

The new online presence is set to become the digital flagship of the Ludwigshafen city administration. As a central component of the city's digitalization strategy, the portal simplifies access to e-government applications and online services, serving as an effective communication tool with citizens and businesses. The website www.ludwigshafen.de aims not only to enhance the visibility and image of the city administration, digitize and simplify processes, but also to improve the city's digital presence in the Rhine-Neckar metropolitan region.
Facts and figures

Client:
Stadt Ludwigshafen

Branch:
Municipalities and cities

Link:
https://ludwigshafen.de/

In 5 words:
Analysis
E-Government
UI/UX
Design System
Development (Frontend, Backend, APIs)

CMS:
TYPO3

The newly created digital hub allows all residents of Ludwigshafen, regardless of age and digital experience, to access important city information and services. Aiming to become the primary communication medium of the city, the portal offers both permanent and short-term announcements in a reliable and understandable form.

In a step-by-step co-creation process, complex design decisions were collaboratively tackled. Simple and transparent: Thanks to the Design Decision Tree.

Sustainability by Design: Using the Atomic Design method, it was possible to start the design process even during the ongoing concept phase. The modular design and reusability of design elements simplify the implementation of future features, ensuring the scalability of the UI system.

Focus: Accessibility, optimization for mobile devices, simple user guidance, and quick access to information – whether through search or navigation.

Always in the spotlight: A user-centered approach that consistently focuses on the needs of the citizens.

[Translate to English:] [Translate to English:]

Companies and brands in the city now have a personalized appearance. Differentiated yet unified under one roof – optimally structured and with a standardized user experience. This creates clarity both internally and externally.

A significant step towards service orientation and digital transformation. The new ludwigshafen.de is a testament to the city administration's commitment to being an inclusive, transparent, and forward-thinking city.


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