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Customer Experience (CX) in pharma industry

Whether in medical or patient communication, digital channels have become a central component of positive customer experiences. But how do you build an efficient CX that is successful in the market and keeps customer satisfaction high?

Georgios Manolidis
cyperfection
Reading time: 1 min

Georgios Manolidis, cyperfection managing director, provides the answer in the current issue of Health Relations. He describes what CX is all about today and how a combination of virtual and analog experiences helps to stand out from the competition.

You can find the full article here (german only).

Press contact:
cyperfection gmbh
Gerald Merkel

Im Zollhof 1
67061 Ludwigshafen
Phone: +49 621 587104-55

15. January 2021

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